http://blog.brown-paper.net/my-bestbuy-is-better-than-yours I don't know karate, but I know ca-razy Thu, 03 Dec 2009 17:39:08 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2695 Marc Van Norden Sat, 27 Jun 2009 23:28:30 +0000 http://blog.brown-paper.net/?p=800#comment-2695 Hi Doug - I figured that bulk mailing costs/rules had something to do with it. I would assume that the delivery/production of labels is a somewhat automated process and not a focal point of the marketing department. BestBuy's willingness to listen and react to refine it's messaging, only re-enforces my opinion of the BestBuy brand. It is something that should be recognized as you do not see it allot. Your use of social media tools also has opened avenues for your customer base to reach out directly. I think this is a great example of that. Thanks, Marc Hi Doug -
I figured that bulk mailing costs/rules had something to do with it. I would assume that the delivery/production of labels is a somewhat automated process and not a focal point of the marketing department. BestBuy’s willingness to listen and react to refine it’s messaging, only re-enforces my opinion of the BestBuy brand. It is something that should be recognized as you do not see it allot. Your use of social media tools also has opened avenues for your customer base to reach out directly. I think this is a great example of that.
Thanks,
Marc

]]> http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2353 Doug Bitney Sun, 14 Jun 2009 00:54:14 +0000 http://blog.brown-paper.net/?p=800#comment-2353 Hi Marc, I work at Best Buy on the Reward Zone program. The valued member language is a cost/postal regulation requirement and to your point, fairly impersonal to Premier Silver members – our best customers. We've removed it and you should no longer see it - please let me know if you do. I appreciate your love of Best Buy (I love it too!) and hope that you find the Premier Silver benefits valuable and you keep flashing your card. Thanks, Doug. Hi Marc,
I work at Best Buy on the Reward Zone program. The valued member language is a cost/postal regulation requirement and to your point, fairly impersonal to Premier Silver members – our best customers. We’ve removed it and you should no longer see it – please let me know if you do. I appreciate your love of Best Buy (I love it too!) and hope that you find the Premier Silver benefits valuable and you keep flashing your card.
Thanks,
Doug.

]]> http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2079 Marc Van Norden Thu, 28 May 2009 18:38:16 +0000 http://blog.brown-paper.net/?p=800#comment-2079 ha ha! No! It's worse than that. Your a valued member! I am a Premier Silver Member..... ha ha! No! It’s worse than that. Your a valued member! I am a Premier Silver Member…..

]]> http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2077 russdogg Thu, 28 May 2009 18:30:00 +0000 http://blog.brown-paper.net/?p=800#comment-2077 To: Valued Member!... or, homeless person who found this circular in a dumpster and is now using it to patch up his hobo shelter. Either will do just fine. To: Valued Member!… or, homeless person who found this circular in a dumpster and is now using it to patch up his hobo shelter. Either will do just fine.

]]> http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2076 Marc Van Norden Thu, 28 May 2009 18:06:09 +0000 http://blog.brown-paper.net/?p=800#comment-2076 Thanks Chris! I agree (that's why I wrote it!), hopefully it is something they can change. My only question is if it somehow mandatory through some obscure bulk mailer law......You know how those can be!! Thanks Chris! I agree (that’s why I wrote it!), hopefully it is something they can change. My only question is if it somehow mandatory through some obscure bulk mailer law……You know how those can be!!

]]> http://blog.brown-paper.net/my-bestbuy-is-better-than-yours/comment-page-1#comment-2073 lum Thu, 28 May 2009 16:22:59 +0000 http://blog.brown-paper.net/?p=800#comment-2073 i think that it is great that best (or worst) buy has a premier membership which i think would only help them. it is bad that they have the "or" in there! that's a big FAIL to me! i think that it is great that best (or worst) buy has a premier membership which i think would only help them. it is bad that they have the “or” in there! that’s a big FAIL to me!

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